Trust and method

What you can check before you hand over a business process.

You are about to rely on a company you have not met. This page says what we do, what we do not, and what we cannot yet prove.

Free audit, no accounts, we change nothing.

Or ask a person: aimarketing@gonzo.co.in +91 7390990227 WhatsApp

The short version

  • Every message these systems send on their own says it is from an AI, and no setting turns that off.
  • We have no paying clients yet. The site shows no client result, logo or testimonial, because none has been earned and agreed.
  • Everything shown as a run or a conversation here is simulated and labeled.
  • We claim no certification: not GDPR compliance, not SOC 2, not ISO 27001.
  • The workflow, the account and the data are yours from day one.
  • Anything irreversible stays with a person: money out, contracts, complaints, legal matters.

Who is behind this

Company details

Trading name
Gonzo
Registered company name
to be published

We are an India-based company. Before you sign, you can ask for the named person, the registered company name, the registered address and the tax number. A person sends them in writing. They appear here and in the footer once they are published, and nothing is shown that is not true. The about page says more.

Data handling

What a system reads. Only what the product needs, named product by product. Lead Response and the Receptionist read your knowledge base and opening hours. Dormant List Revival reads your customer list, with a consent record for each person. The E-commerce Support Assistant reads your order data, your return policy and your product sheets. In the Connected Operations Layer, each account connects through its own sign-in, and you can revoke it. The checklist for your own system is settled in the scope you sign.

What a model sees. Where a model is used, email addresses, phone numbers and money amounts are swapped for placeholders by pattern before the text reaches it, and names are swapped where they have been supplied to the tool. The swap does not catch a street address, a name nobody supplied or an order number. It lowers the risk, but redaction is not proof that no personal data remains. Wording is the model's only job: rules and templates decide what is said, and a model's version is discarded if it changes a figure or adds a claim.

What is not settled in writing yet. A data processing agreement, where data is stored and how long it is kept are not on file. Before you sign, a person confirms in writing whether and on what terms we can sign a processing agreement, and answers the other two. We claim no compliance status, because compliance is something a person has to confirm for your use of a system. A product cannot have it by itself.

Credentials. You are never asked to send a password. Accounts connect through the provider's own sign-in, and you can revoke access at any time. Where the access tokens are held depends on the connection route (the Connected Operations Layer names an integration router in its stack), and a person confirms that in writing before go-live.

AI disclosure

When a system sends a first message on its own, on chat, email or WhatsApp, the message states that it is an AI. The sending step builds that in. Voice is not built yet. When there is a voice, it will be plainly synthetic, will say it is an AI and will never copy a real person's voice. The answer box on this site searches a fixed list of written answers, so it is not an AI either.

This website's research notes say they were researched and drafted with AI, and name the reviewer if there was one.

Which AI

Two model families are used, Hermes and DeepSeek, and the code accepts no others. Product by product:

Both families are hosted, and the text they see is redacted as described under data handling, which is not proof that no personal data remains. Whether hosted models may see redacted personal data is not settled, which is why we make no claim that your data never reaches another AI company. Nothing is on file about what the providers' own terms say on training, so we state nothing about it. Nothing here has run live yet.

How to stop it

  • Kill switch. All sending passes one checkpoint, so halting the checkpoint halts the sending. Each agent reads the switch before it acts, and if it cannot read it, it does not act.
  • Circuit breaker. It stops a failing action from repeating. Only a person resets it.
  • STOP. A customer's STOP is honored before anything else is said.
  • Caps. A person sets a daily message cap, and it applies to every sending agent.
  • Ships switched off. A system starts in a dry run where nothing leaves. Turning it on is one recorded step by a named person.

Not on file yet: who holds the switch for your system day to day, and the cancellation and minimum-term terms. A person confirms both before you sign.

The audit log

Each action is appended to a log with four things: who acted, what was done, a hash of the content, and the hash of the entry before it. Change or delete an entry and the chain breaks, and the break shows when the chain is checked. The chain has one limit. It proves nothing was altered afterwards, but it does not prove that what the system did was right.

What we do not do

  • We do not send cold or broadcast WhatsApp, make cold calls or use bought or scraped lists. Most systems contact only people who wrote to you first or agreed to hear from you. One differs: the AI Outreach & Lead Qualification Engine can write first, only to business contacts from public business data, an introduction or an inbound inquiry, each cleared by a consent check, with AI disclosed on the first touch. Whether cold business email is allowed depends on the country, and the market pages quote each regulator.
  • We do not pretend to be a person.
  • We do not move money out. Refunds, credit notes, write-offs, payouts, transfers and chargeback replies are not functions the systems have.
  • We do not sign contracts or place trades.
  • We do not scrape. The search agents read your own site only and obey robots.txt.
  • We do not post on social media for you.
  • We do not promise rankings, citations, leads, revenue or accuracy.
  • We do not decide complaints or legal matters. The system stops after one neutral line and tells you.
  • We do not guess. If your data or policy does not cover a question, the system says so and passes it to a person.
  • We do not staff a human helpdesk around the clock, and we do not support hardware or IT we did not build.

If we disappear

From the first day, the workflow, the account and the data are yours. Before a system is marked live, we hand you its credentials and documentation in writing, not afterward. That is a gate in our own delivery process rather than a promise alone: a deal cannot be marked live until the handover is logged.

What is not on file: whether every part of every system keeps running without us. A person tells you exactly what keeps running for the product you are looking at. We would rather say that than promise it for all nine.

How our research is made

The country pages, the comparisons, the trends page and the research notes are researched and drafted with AI by Gonzo Research. They are not disguised as human work. The method:

  1. Public pages only. We read public pages the way a polite visitor does: robots.txt respected, an honest user agent, low volume, no paywall bypass, and no scraping of search result pages.
  2. Every claim has a source and a date. A fact about the outside world links to the page we read and the date we read it. A figure we could not confirm from a primary source is marked in the data, and it is left out of the page rather than published as fact.
  3. Short quotes only. At most one short sentence from a source, and we say who said it.
  4. Regulator and vendor pages win. Where we could read the regulator or the vendor, we cite them. Where a page blocked us, we did not work around it, and the fact stayed out.
  5. Review is shown only if it happened. A note carries a "Reviewed by" line only when a named person has reviewed it.
  6. General information, not legal advice. Rules change. Check the linked page and ask a local adviser.

The trends page uses public news and trending feeds and shows nothing it did not get. It shows no search volumes, because real volumes need a licensed source we have not connected.

Checking us further

How it works walks through the seven checks and the autonomy ladder. The doubts page lists the questions a careful buyer asks, with "a person will confirm" wherever we have no answer yet. Compare says where the alternatives win.

Next steps

Start with the free audit.

Send one web address. In about five business days you get a short written report. If a system fits, a fixed-price scope follows.

Free audit, no accounts, we change nothing.

What happens next

  1. Free auditAbout five business days. A short written report on one page. We change nothing.
  2. Fixed-price scopeIf a system fits, you get its scope and price in writing. Nothing is paid on this site.
  3. Build7 to 21 business days from a signed scope and the deposit. The written handover comes before go-live.

Or ask a person: aimarketing@gonzo.co.in +91 7390990227 WhatsApp