Connected Operations Layer (MCP)
Your tools don't talk to each other. Your inbox, your CRM, your calendar, your WhatsApp, your documents: every one is its own island, and you are the integration nobody's paying for.
$5,000setup, once
$2,500per month
Managed Automation & Infrastructure Retainer
You bought the automations.
Now who keeps them running, tunes them as you grow, and tells you the truth about your cloud and infrastructure bills? Doing it in-house means a hire you can't justify yet.
$2,500 setup, then $2,500 a month. Fixed price, US dollars. Live in 7 business days from a signed scope and the deposit.
Free audit, no accounts, we change nothing.
Or ask a person: aimarketing@gonzo.co.in +91 7390990227 WhatsApp
Managed Automation & Infrastructure Retainer is one of Gonzo Digital's nine fixed-price systems. It costs $2,500 to set up and $2,500 a month, in US dollars, and goes live 7 business days after a signed scope and the deposit. It is for businesses running 2+ Gonzo automations who need them maintained and an honest infrastructure advisor, without a full-time IT hire. Anything it sends on its own says it is from an AI.
What you get
- We run and maintain every Gonzo system deployed for you: monitored, fixed and tuned as your business changes, not left to rot
- A named point of contact and a real response-time commitment (SLA), reported on monthly
- Quarterly review: what's working, what to add next, what to cut
- Infrastructure & cloud advisory: we broker your colocation/cloud decisions through established channels, paid by the provider, so the advice costs you nothing extra
- Explicitly not included: 24/7 human helpdesk, on-prem hardware support, or running IT we didn't build. We say so up front rather than overpromise a night shift we don't staff
Who it is for
Businesses running 2+ Gonzo automations who need them maintained and an honest infrastructure advisor, without a full-time IT hire.
How it behaves
- Anything this system sends to a person on its own says it is an AI. There is no setting to turn that off.
- Fixed scope. The deliverables above are the scope, and the price does not move with the hours.
What this page does not show
Client results. This page describes what the system can do, not what it has done for someone. We will publish a result only when a real client has earned it and agreed to be named.
More detail
How it runs
- Checks each system we deployed for you on a schedule, with a read-only web request or a connection test.
- Raises an alert after repeated failures, not after a single blip, and reports recovery in a digest. An alert fires again only when severity rises.
- Reports the response-time commitment against what was measured each month, and reviews the numbers with you every quarter.
Where it connects
Each row says what exists today and what has to be true before it runs for you. "Tested in the sandbox" means tested against simulated services.
| Connection | Status today | What going live needs |
|---|---|---|
| Your deployed Gonzo systems | Built. The prober makes read-only web requests and connection tests behind an injected transport. | The list of targets, and a real probe adapter. No client system has been probed by this code yet. |
| Your service levels | Placeholders only. The defaults in the code are not an offer. | The response-time and availability numbers agreed in writing. |
| Alerts and the monthly report | Built. Alerts go to a person at Gonzo, who decides who tells you. | Email sending access for the monthly report. Not configured on our side yet. |
| A scheduler | Not part of the module. | Something that calls the checks on the probe interval. |
What this does not do
- It is not a 24/7 human helpdesk. The deliverables above say so, and so does every report it writes. It also covers no on-prem hardware and does not run IT that we did not build.
- It never fixes a client system. The probe has two read-only calls, and there is no restart, no remote shell and no write of any kind.
- It never resets a circuit breaker. A named person does.
- It never messages your customers about an incident. A person decides who tells whom.
- Time it did not measure is reported as unmeasured. It is never counted as up.
- No uptime figure is on file, so we quote none. A person gives you the response-time figure in writing.
- The cloud and infrastructure advice is brokered through established channels and paid by the provider, so it costs you nothing extra. Because the provider pays us, weigh it as you would any broker's advice, and ask who pays us for the option we recommend.
Doubts people raise about this one
What if it breaks at 2am? Is there 24/7 support?
No uptime figure is on file, so we will not quote one.
The Managed Automation & Infrastructure Retainer is the support product: a named point of contact and a real response-time commitment (SLA), reported on monthly. The response-time figure itself is not on file, so a person will give it to you in writing. Explicitly not included: 24/7 human helpdesk, on-prem hardware support, or running IT we didn't build.
Without the retainer, who you contact after launch and how fast they answer is not on file. A person will confirm before you sign.
Who do I talk to after it is live?
With the Managed Automation & Infrastructure Retainer: a named point of contact and a real response-time commitment (SLA), reported on monthly.
Without it, post-launch contact and response times are not on file. A person will tell you before you sign, so you know what you are buying.
What does it cost to run each month? Are there hidden fees?
The monthly fee is fixed per product, from $500 to $2,500, billed monthly, with the payment method confirmed in writing before you sign. Scope is fixed, so there is no hourly billing or open-ended project.
Some systems run on third-party services their stack names, such as the WhatsApp Business API or a voice gateway. Whether those providers' own usage charges sit inside the monthly fee, and what the fee covers beyond the listed deliverables, is not on file. A person will confirm both in writing before you sign.
Who owns my data, my accounts and the workflow?
You own the workflow, the account, and the data from day one, not us. Credentials and documentation are handed to you in writing before we mark this live, not after. This is a gate in our own delivery process, not a promise.
That paragraph is in every proposal, for every product.
What we cannot answer yet: the contract wording on data return after you cancel, and the exact export format. A person will confirm both in writing before you sign.
What happens if you disappear?
You own the workflow, the account, and the data from day one, not us. Credentials and documentation are handed to you in writing before we mark this live, not after. This is a gate in our own delivery process, not a promise.
In the delivery pipeline, a deal cannot be marked live until the handover is logged.
What we have not yet written down: whether every part of every system keeps running without us. A person will tell you exactly what keeps running for the product you are looking at.
Can I turn it off?
Yes, there is a kill switch. Every send goes through one checkpoint, and halting it stops the sending. There is also a circuit breaker that stops a failing action from repeating. A STOP from a customer is honored at once. The system ships switched off, and turning it on is one recorded step by a named person.
For the Connected Operations Layer, accounts connect through the provider's own sign-in and you can revoke access at any time; where access tokens are held depends on the connection route (an integration router is named in its stack) and is confirmed in writing before go-live.
What is not on file: who holds the switch for your system day to day, and the cancellation and minimum-term terms. A person will confirm both before you sign.
Related
- Weighing the alternatives: An agency retainer or a fixed-scope system, covering an agency retainer, or a fixed-scope system with a retainer behind it.
- Connected Operations Layer (MCP): the most involved system this retainer would watch.
- Lead Response Engine: the system most often run under it.
- Prices in rupees are on the India price page. Your own numbers go in the calculator.
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Start with the free audit.
Send one web address. In about five business days you get a short written report. If a system fits, a fixed-price scope follows.
Free audit, no accounts, we change nothing.
Or ask a person: aimarketing@gonzo.co.in +91 7390990227 WhatsApp